Data Analyst Job at SGS Consulting, Texas

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  • SGS Consulting
  • Texas

Job Description

Job Responsibilities:

  • Works with different customer technology teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Azure Databricks, Teradata, Qualtrics, Celebrus and Quantum Metrics
  • Utilizes data to break down issues and identify root causes impacting system health
  • Builds dashboards, ad-hoc reports, and deep dives measuring OKRs
  • Partners with different product teams on identifying and tracking relevant OKRs
  • Helps connect the dots between digital data and data from other sources to drive deeper insights and analysis on customer behavior
  • Works with stakeholders within digital and outside to efficiently track and monitor digital voice of the customer, drive insights and identify areas of opportunity
  • Prepares updates for leadership team and stakeholder teams
  • Evangelizes, leads and drives greater adoption of digital analytical tools within digital and outside through training sessions and office hours
  • Shares best practices and develop systems knowledge to deliver new reports and enhance existing reports tomeet business needs
  • Works closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets

Skills:

  • PowerBI/Tableau
  • SQL
  • Python
  • Adobe Analytics / Google Analytics

Education/Experience:

  • Bachelor's.

Job Tags

Work at office

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