Job Description

We're Growing — Come Join Us as a Dental Front Office Treatment Coordinator  

Do you love making great first impressions, helping patients feel welcome, and being the go-to person in a busy, thriving dental office? We’re looking for an experienced, upbeat, and organized Dental Front Office Treatment Coordinator to join our team. This is an incredible opportunity to be a key part of a positive, patient-focused practice that values teamwork, growth, and exceptional service.  

Why YOU Would Want to Work for Us  

At TN Dentistry, we don't just provide dental care—we create an environment where our team thrives. Here’s why we’re the right place for your next career move:  

A Culture of Collaboration  

We believe a warm smile and a helpful attitude go a long way. As our Treatment Coordinator, you’ll be the face of our practice and play a vital role in delivering exceptional patient experiences while working alongside a supportive team that values respect and communication.  

Professional Growth & Development

We’re committed to helping our team grow! Whether you're looking to enhance your leadership skills or build on your dental front office expertise, we offer mentorship, training, and ongoing development opportunities.  

Work-Life Balance

We get it—life happens outside the office too. With a supportive work environment and generous paid time off, we make sure our team has the flexibility they need to thrive.  

Competitive Compensation & Benefits

In addition to a competitive salary, we offer comprehensive benefits including health insurance, retirement plans, dental care (of course!), vision care, life insurance, supplemental plans and more. We value our employees’ well-being and work hard to provide a compensation package that reflects that.   

A Positive Impact on the Community   When you work with us, you’ll be contributing to a practice that cares deeply about its patients and the local community. We prioritize patient satisfaction and provide top-tier care in a welcoming, friendly environment that makes a difference in people’s lives.    

Why WE Would Want to Work with You

We're not just hiring someone to answer phones—we’re looking for a teammate who understands that a smooth-running front office is essential to patient care. Here's what makes you the right fit: 

Natural Communicator:  You have a knack for making people feel heard and understood. Whether you're answering phones, scheduling appointments, or helping patients with billing questions, your tone is always warm, helpful, and professional.  

Detail-Oriented & Organized:  You’re the kind of person who thrives on checklists and smooth workflows. You’re proactive, efficient, and can juggle multiple priorities without letting anything slip through the cracks.  

Team Player:  You’re reliable, cooperative, and bring positive energy to the workplace. You work well with clinical and administrative teams and pitch in where needed.  Patient-Focused: You care about the experience each patient has and are always looking for ways to make it better—from the first call to check-out.   

Responsibilities

• Greet and check in patients with professionalism and warmth  
• Answer phones, respond to inquiries, and manage patient scheduling Present treatment plans and make financial arrangements 
• Verify insurance and collect copays at time of service  
• Maintain accurate patient records and ensure all information is up to date  
• Keep the Doctor’s schedule full Communicate effectively with clinical staff to keep the day running smoothly  
• Assist with billing and claims follow-up  
• Maintain a clean, organized front desk area 
• Support the Office Manager and assist with day-to-day operations as needed

Qualifications:

•  1+ years of experience in a dental front office or similar role Knowledge of dental software (Open Dental or Dentrix preferred)  
• AHCCS knowledge required
• Strong customer service and communication skills  
• Ability to multitask and stay calm under pressure  Familiarity with dental insurance and billing practices  
• Reliable, professional, and eager to learn   

What We Offer:

• Competitive hourly rate and benefits  
• A supportive, fun team environment  Opportunities for advancement and career development  
• The chance to make a lasting impact on patients’ lives

How to Apply:

If you’re ready to bring your front office skills to a team that values professionalism, positivity, and growth—we want to meet you! Please submit your resume and a short cover letter telling us why you’d be a great addition to our front office.  

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