Job Description

MSW Senior Director of Care Management
Orlando, Florida

The MSW Senior Director of Case Management serves as a subject matter expert in Case Management, demonstrating solid leadership, trust-building, team building, and Change Management abilities to drive departmental success and initiatives. The Senior Director is responsible for driving seamless Care Coordination, Discharge Planning, Utilization Management, and Transitions of Care while partnering closely with physicians, nursing leadership, and executives to optimize patient outcomes, reduce readmissions, and ensure regulatory compliance.

Qualifications:

• LMSW with acute hospital nursing experience required
• Director of Case Management in an Acute Hospital Setting required
• Master’s Degree required
• Certification in Case Management (CCM/ACM) preferred

Responsibilities:

• Oversees departmental recruitment and retention activities to ensure adequate staffing and leadership in Care Management
• Actively engages with post-acute care entities to improve patient care transitions and decrease readmissions
• Leverages technology change management to improve staff efficiencies, drive positive patient outcomes, and maximize the tools Care Managers utilize
• Directs daily operations of the Care Management department, including discharge planning, care coordination, progression of care, and social services
• Ensures compliance with CMS Conditions of Participation for Discharge Planning and related federal and state regulations
• Participates in Corporate Care Management meetings, cascades information, and implements strategies with standard work and processes
• Develops and oversees implementation and compliance with Care Management policies and standard operating procedures
• Collaborates with interdisciplinary hospital leaders and executives to achieve organizational goals
• Develops and meets operational budget performance with oversight to assure capital and fiscal accountability
• Partners with Utilization Management for the Utilization Review Committee and day-to-day operations
• Identifies improvement opportunities and developments, implements, and monitors action plans
• Educates and mentors facility Care Management staff and interdisciplinary teams on data, outcomes, and opportunities

How to Apply:

Interested candidates, please submit your resume to Michelle Boeckmann at Michelle@CMRecruiter.com.

Visit for full details and additional Case Management/Utilization Management opportunities. Feel free to share this information with colleagues who may be interested.

Contact Michelle Boeckmann | President, Case Management Recruitment
Direct: 615-465-0292 | Michelle@CMRecruiter.com

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