Job Description

First-Care thrives as a “customer service” culture. We define the “customer” differently than some in our industry in that we consider not only our patients our customers, but also the people who ask for our help in transporting the patient from one place to another. We offer superior customer service not just in the ambulance but also on the telephone, through scheduling software, and through strong partnerships with facilities and healthcare providers.

An EMT provides emergency medical care and transportation to patients who access the EMS System. The EMT is an entry-level position within the EMS team and is trained to assist higher certified technicians, including paramedics, in the treatment of patients. In non-emergency situations, the medical response team provides transportation to patients who require an ambulance because of a medical condition. In most cases, the EMT provides these services. Teamwork at First-Care is pivotal to a strong EMS system.

What are the Job Requirements?

To apply for the EMT-Basic position, you must have the following:

Pre-Employment Requirements:

• Valid Driver’s License

• EMT-Basic Certification

• Current BLS CPR Certification

• Pass Criminal Background Check

• Pass Motor Vehicle Report

Post-Employment Requirements:

• Pass Annual Physical Requirements

• Pass NIMS-required education within 60 days of the start of employment

• Complete Ambulance Operations Training

• Complete Stretcher and Stair Chair Training

• Obtain EMS reciprocity with the State of Indiana and/or the State of Kentucky if required for operational assignment. Applicants must be willing and able to complete all steps for reciprocity processing after hire.

What Will I Do as an EMT-Basic?

An EMT provides emergency medical care and transportation to patients who access the EMS System. The EMT is trained to assist higher certified technicians, including paramedics, in the treatment of patients. In non-emergent situations, the medical response team provides transportation to patients who require an ambulance because of a medical condition.

Job Duties:

• The EMT will satisfactorily perform all skills and procedures as designated by the EMS Commission curriculum.

• While on duty, the EMT will practice skills and fulfill duties within the designated scope of practice, the Standard of Care, any physician order, or any direction by higher medical authority.

• The EMT will respond to EMS calls as assigned by the communications center, observing First-Care’s policies on “out of chute” and “end of shift” time.

• The EMT will know and follow all First-Care policies and procedures regarding normal operations and treat all First-Care customers, patients, fellow employees, and vendors with honesty and respect according to First-Care’s Code of Conduct.

• The EMT will observe a strict standard of patient confidentiality regarding the access, possession, or transmission of personal health information (PHI) per First-Care’s privacy policies.

• The EMT will safeguard all patient protected health information in accordance with First-Care privacy practices, federal and state law, and professional standards.

• The EMT will report any concerns regarding breaches of confidentiality or violations of policy to the Legal Department in person, by email, or anonymously as permitted by federal regulation.

• The EMT will be courteous and professional at all times. Sarcasm, argumentativeness, and hostility are not acceptable behaviors.

• Prior to each shift and in accordance with Indiana law, the EMT will account for, inspect, and certify the operability of all required basic equipment on the assigned unit.

• The EMT will maintain in-service education as prescribed by the State EMS Agency.

• The EMT will operate assigned vehicles and conduct themselves according to law and First-Care’s safety policies, including all procedures designed to ensure crew and patient safety.

• The EMT will submit documentation that is complete, accurate, and timely prior to leaving his/her shift.

• The EMT will help maintain a clean and hazard-free work environment by performing cleaning chores as requested in both vehicles and stations.

• The EMT will report all vehicle problems and submit required reports for repair per First-Care procedure.

• The EMT will maintain physical fitness sufficient to perform lifting, bending, stooping, and other physical activity without injury.

• The EMT will perform any other reasonably related duties as assigned by a supervisor.

This description is not intended to be all inclusive and may be modified from time to time as circumstances and business necessities dictate.

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