Job Description

Quality Branded is seeking a Maitre D' to join our growing team! The Maitre’D is the point person for front door and reservation operations and prioritizes presenting an excellent first impression of the restaurant. The Maitre’D must possess high level organizational and communication skills with the ability to think and act quickly. Maintaining poise and positivity in a fast-paced work environment is critical to success.

Candidates must have:

• High volume experience (300+ nightly covers)
• 2+ years front door experience
• A flexible + generous approach to service
• Evening and weekend availability

Position Requirements:
- Welcome guests, manage reservations, and escort to appropriate tables while maximizing seating efficiency.
- Proficiency on a reservation system such as Open Table or Resy.
- Maintain a strong understanding of food, beverage, wine, and cocktail offerings to accurately describe items to guests.
- Professional and polished appearance.
- Communicate effectively with hosts, servers, and managers to ensure a smooth service.
- Identify and coordinate VIP experiences, birthdays, and anniversaries in collaboration with management and servers.
- Provide a high standard of hospitality by managing table flow, addressing guest needs, and assisting with drink orders and menu guidance.
- Must be able to handle a fast-paced environment in a hospitable manner with professionalism and poise.
- Answering inquires over the phone and in person.
- Adhere to health, hygiene, safety, and uniform policies, including CDC sanitation guidelines and Department of Health regulations.

We provide:

• A real career in the restaurant industry.
• An established, stable, professional company.
• Opportunities for advancement and growth within our multiple locations.
• Great perks and benefits.

Quality Branded is a Midtown-based restaurant group in New York City, founded by Michael Stillman in 2006. The group is comprised of Midtown staples and fixtures in the city’s dining landscape: Smith & Wollensky NYC, Quality Meats, Quality Italian, Quality Bistro, Don Angie, Zou Zou’s & Chez Zou, Bad Roman, San Sabino, and Twin Tails. Quality Branded is known for its buzzy, energetic spaces and warm hospitality, signature dishes, and tableside flair.

Quality Branded provides equal opportunity with regard to all terms and conditions of employment.

Job Tags

Full time, Flexible hours, Night shift, Weekend work, Afternoon shift

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