Job Description

Role Description

The Manager Customer Supply Chain Solutions (CSCS) is the responsible supply chain professional dedicated to specific customer market segments (Restaurant, Foodservice Management, or Healthcare/Retail/Travel) to develop tailored supply chain strategies and offerings to increase Sysco sales opportunities and profitability with mutual benefit for customers.

• Lead projects and deliverables for assigned customer market segment including RFP proposal response, inbound and outbound supply chain optimization initiatives, customer KPI monitoring, communication, coordination of customer onboarding and off boarding with operations and internal and external engagement.
• Develop assumptions, timelines and targeted deliverables based on customer specific opportunity.
• Collaborate with CMU sales organization assigned to specific customer vertical.
• Manage project priorities, timelines and quality of deliverables from assigned team.
• Develop segment specific expertise and applicable strategies in collaboration with sales, operations, merchandise and finance.
• Responsible for training and development of lesser experienced talent for the team.
• Provide thought leadership on proven distribution strategies that achieve higher supply chain performance and deliver value to Sysco and customers alike.
• Utilize problem solving abilities and fact based methods to identify, define and resolve specific problems of customer supply chains.
• Lead development of customer management reporting tools to monitor performance and identify improvement areas.
• Monitor performance of key customer KPIs and operations KPIs and initiate discussions to improve performance.
• Other duties may be assigned by department leadership.

Qualifications

• Minimum 7 years experience with BS degree in Engineering, Supply Chain, Operations Research or equivalent experience.
• Experience in distribution or food industry preferred.
• Minimum of 3 years experience in a distribution/transportation/delivery environment required.
• 2 years of project management experience required.
• Familiarity with Supply Chain tools such as I2 Strategist, Llamasoft, Roadnet Territory Planner, TMS.
• Computer literacy including MS Word, Excel and Outlook.

Requirements

• Must have excellent written, verbal communication and interpersonal skills.
• Excellent analytical skills to evaluate operating costs, logistics and product costs, distribution and statistical data.
• Self-starting and analytical use of know-how to identify, define and resolve problems.
• Demonstrated leadership ability.

Benefits

• For information on Sysco’s Benefits, please visit SyscoBenefits.com .

Company Description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

• We offer our colleagues the opportunity to grow personally and professionally.
• We’re looking for talented, hard-working individuals to join our team.

Job Tags

Similar Jobs