Job Description

Position Summary:

We are seeking a dynamic and results-driven Product Owner to lead the development and enhancement of our Title Remittance, Claims, Rate Calculator, and ePayment Systems. The ideal candidate will be responsible for defining product vision, maximizing value delivery, and ensuring alignment with business goals. This role requires strong collaboration with cross-functional teams, including development, business stakeholders, implementation, and support teams.

Essential Functions:

• Product Vision and Strategy: Develop and communicate a clear product vision, strategy, and roadmap for title remittance, claims, rate calculator, and ePayment systems.
• Stakeholder Collaboration: Act as the primary liaison between stakeholders, including customers, executives, and development teams, to gather requirements and prioritize features.
• Backlog Management: Create and maintain a well-defined product backlog with prioritized user stories and tasks, and ensure timely delivery of product increments.
• User Experience : Work closely with developers to create intuitive and user-friendly interfaces for all systems.
• Stakeholder Communications: Engage with customers to understand their needs, identify trends, and gather feedback for continuous product improvement.
• Agile Methodology: Lead agile ceremonies, including sprint planning, scrum ceremonies, and retrospectives, ensuring the team is aligned and focused on delivering value.
• Compliance and Risk Management: Collaborate with security, infrastructure teams to ensure that all products meet corporate policies and industry standards for security and privacy.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform future iterations.
• Project Tracking: Monitor project progress, resource allocation, and task completion using project management tools.
• Documentation: Maintain clear and updated documentation related to product requirements, user stories, and acceptance criteria.

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, Computer Science or related field.
• Proven experience as a Product Owner or similar role, preferably in financial services, payment processing or title insurance industry.
• Strong organizational skills with an ability to manage multiple Products and priorities effectively.
• Strong understanding of title remittance, claims processing, rate calculations, and electronic payment systems.
• Excellent verbal and written communication skills.
• Certification in Product Management or related fields (e.g., Certified Scrum Product Owner) is a plus.

Preferred Skills:

• Familiarity with Agile methodologies, Scrum, or Kanban.
• Proficiency in project management and collaboration tools (e.g., Jira, Trello, Asana, Monday.com).
• Basic understanding of product development processes and user-centered design principles.

Physical Demands:

This role is mostly sedentary and requires the ability to sit for long periods each day. While performing the duties of this job, the employee is regularly required to communicate orally and through e-mail. The employee uses hands and fingers to type, handle, and reach. The ability to operate office machinery such as computer, phone, copier, printer, etc. in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually moderate. Employee is expected to be on camera for Team’s meetings.

Ardán offers some great perks:

• Health, dental, and vision benefits.
• Employer paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company paid holidays.
• Wellness resources.

NOTE: This job description is not intended to be an exhausted list of duties, responsibilities, or qualifications associated with the job.

Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions, sound underwriting, and exceptional customer service. At Ardán, we pride ourselves on being at the forefront of Insur-Tech. Our brands—Westcor, Grid151®, GridBase®, and X1 Analytics®—are dedicated to using technology to streamline and improve every step of the closing process. Westcor - Founded by title agents, Westcor is the number one independent title insurance underwriter in the nation. Westcor’s technology-driven products and services and sound underwriting help agents and their customers close real estate transactions faster and with peace of mind. Website: wltic.com Grid151 - Powered by GridBase® technology, Grid151® delivers tech-enabled fulfillment services to the title insurance industry. Website: grid151.com X1 Analytics - Using its proprietary data analytics engine, X1 Analytics® equips the title insurance industry with decisions and data which enable faster real estate closings with reduced cost and operational friction. Website: x1analytics.com GridBase - sing their proprietary tech stack to create the universal API for lender and title collaboration, GridBase® delivers data middleware and tools that transform lender and title operations with highly optimized automations and integrations. Website: gridbase.io

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