Remote Chat & Email Support Representative Job at in8group, Austin, TX

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  • in8group
  • Austin, TX

Job Description

Job Description: Remote Chat & Email Support Representative at Perkins Coie LLP

Job Responsibilities:

  • Provide prompt and professional chat and email support to clients
  • Resolve customer inquiries and issues in a timely manner
  • Assist with troubleshooting technical problems related to the firm's services
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to improve overall customer satisfaction

Essential Qualifications:

  • Excellent written communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize workload
  • Proficiency in using chat and email support tools

Desired Experience:

Minimum 1 year of experience in a customer support role

Salary & Benefits:

Salary Range: $30 - $40 per hour

Health insurance, dental and vision coverage

401(k) retirement plan

Paid time off and holidays

Opportunity for career growth and development

Job Tags

Hourly pay, Remote work

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