Job Description

Role Description

ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.

Job Location: Remote work is authorized. Must support US Eastern time zone working hours.

What You Will Do:

• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements.
• Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows.
• Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features.
• Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards.
• Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity.
• Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA).
• Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements.
• Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support.
• Support user training by providing technical insights and ensuring system features are user-friendly and adoptable.

Qualifications

• Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II).
• 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components).
• 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components.
• 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence).
• Candidate must have a Public Trust or an Active Secret clearance.
• U.S. Citizenship is required due to federal contract requirements.
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

Requirements

• Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development.
• Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.).
• Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools.
• Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards.
• Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc.
• Familiarity with delivering user training or creating technical documentation for Salesforce solutions.

Benefits

• Pay range for this position based on full-time employment is: $81,499.00 - $138,549.00.

Company Description

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.

Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

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