We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Job Description We are hiring an Architectural Design Engineer to support the design of modular buildings, power modules, and data center infrastructure. The ideal candidate will have experience in architectural engineering, AutoCAD, Revit, construction drawings, and...
...GranCo is seeking a hands-on Project Manager to support and grow our Lowes Box Store countertop program. This role manages projects from lead generation through final installation while helping improve sales conversion customer experience operational execution and profitability...
...redefining how modern enterprises mitigate sophisticated cyberattacks and maintain uninterrupted operational resilience. Powered by the proprietary Illumio AI Security Graph, our breach containment platform maps, visualizes, and isolates threats across complex hybrid multi-...
The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates...
...duties.Must be able to work collaboratively and proactively with diverse colleagues, collaborators, and audiences.Excellent public speaking and writing skills.Proficiency with virtual program delivery.Preferred: Experience supervising staff and preparing and...