Accounts Receivable Representative Job at Lithia & Driveway, Remote

M21VS3orbGZRS1pnVXBIQUNyclNLa3JXbWc9PQ==
  • Lithia & Driveway
  • Remote

Job Description

Role Description

The Accounts Receivable (AR) Representative serves as a key liaison between Lithia & Driveway and our customers, delivering exceptional service to parts and service accounts while managing a high-volume AR portfolio, driving timely collections, and resolving billing inquiries. This is a fast-paced, metrics-driven role supporting a high-volume customer base, requiring strong communication, efficiency, and the ability to resolve issues with minimal back-and-forth.

Qualifications

  • Experience in a high-volume communication environment (verbal & written)
  • Prior remote work experience required
  • Ability to quickly identify key information and drive efficient resolution
  • Working knowledge of Excel and SharePoint
  • Strong attention to detail, time management, and prioritization
  • Customer service, collections, or AR experience strongly preferred

Requirements

  • Manage and prioritize a high-volume AR portfolio across a large customer base
  • Communicate with customers through 100+ emails per day and a minimum of 50 outbound calls daily
  • Drive timely payment collection while maintaining a strong customer experience
  • Handle inbound AR-related calls and billing inquiries with professionalism and urgency
  • Analyze customer communications and proactively address key issues to reduce repeat contact and back-and-forth
  • Research and resolve service and parts billing discrepancies
  • Interpret and communicate third-party data exchanges clearly and effectively to customers
  • Maintain accurate records, reporting, and system updates (including Excel-based tracking)
  • Partner with internal teams and utilize tools such as SharePoint to manage documentation and workflows
  • Respond to both internal and external inquiries within established service-level timelines

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Job Tags

Full time, Temporary work, Work experience placement, Remote work

Similar Jobs

Everglades Equipment Group

Service technician Job at Everglades Equipment Group

Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida. Everglades Equipment Group serves a wide range of customers from some of the largest agricultural producers...

East River Contracting

Concrete Finishers Job at East River Contracting

 ...Job Description Are you a skilled concrete finisher looking for a new opportunity with a growing company? East River Contracting is currently seeking experienced Concrete Finishers to join our team. If you have a passion for quality craftsmanship, attention to detail,... 

WXII 12 Triad CW

Photographer Editor Job at WXII 12 Triad CW

 ...broadcast, but what drives the opportunity is the skill as a shooter, editor, and producer.This job requires a creative thinker who...  .... Professional still photography experience. FAA Part 107 Remote Pilot Certificate. Experience directing on-camera talent and... 

Allegis Global Solutions

Recruitment Coordinator Job at Allegis Global Solutions

 ...strategies. See what its like to work at AGS by searching #LifeAtAGS on any social network. Job Description As a Recruitment Coordinator you will support the client recruitment teams and have responsibility for candidate care and administrative support... 

Veterans Affairs, Veterans Health Administration

Registered Nurse - Infection Preventionist Consultant Job at Veterans Affairs, Veterans Health Administration

 ...Summary The IP Consultant position reports to the Manager - Infection Control and works collaboratively with the Infection Control...  ...written and spoken English ~ Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited...